Privacy Policy

BimaScore is operated by Alps Insurance Brokers, an IRDAI-licensed direct insurance broker. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit BimaScore.com or use any of our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the website or submit your information to us.

We collect information that you provide to us and information that is gathered automatically:

• Details you submit through our contact, enquiry, or waitlist forms (such as name, email address, and phone number).
• Information you share when you interact with us, request a quote, or ask for assistance.
• Technical information such as IP address, browser type, device type, and referring pages.
• Usage information about how you navigate and interact with our website.

We use the information we collect to:

• Respond to your queries and provide the information or services you request.
• Improve our website, content, and the overall experience for our users.
• Understand how our website is used through analytics and measurement tools.
• Communicate with you about your enquiries, where you have asked us to.
• Meet our legal, regulatory, and compliance obligations.

We use cookies and similar technologies to keep the website working, remember your preferences, and understand how visitors use our pages. We use trusted analytics and measurement tools — including Google Analytics, Mixpanel, and Microsoft Clarity — to collect aggregated usage data such as pages viewed and interactions.

You can control or disable cookies through your browser settings. Please note that turning off cookies may affect how parts of the website function.

We do not sell your personal information. We may share it only in the following limited circumstances:

• With insurers or partners, where necessary to provide a service you have requested.
• With service providers and vendors who help us operate the website, under confidentiality obligations.
• Where required by law, regulation, or a valid request from a government or regulatory authority.

We retain your personal information only for as long as it is needed to fulfil the purposes described in this policy, or for as long as we are required to keep it to comply with legal and regulatory obligations. When it is no longer needed, we take reasonable steps to delete or anonymise it.

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Ask us to correct or update it.
• Request that it be deleted.
• Withdraw any consent you have given.

To exercise any of these rights, contact us using the details below.

Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit through our links.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and by continuing to use our website you agree to the most recent version of this policy.

If you have any questions about this Privacy Policy or how we handle your personal information, you can reach out to us using the details below. You can also refer to our Grievance Redressal page for the escalation process.